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About Gexel Telecom
Customer Contact Centre
- Winner of the award for the best service company at the 2007 Gala Reconnaissance Estrie
- A staff of over 700 highly skilled agents
- 4 sites in Quebec to respond effectively to our customers’ needs
- State of the art technology used to reduce operating costs and increase efficiency
Gexel Telecom International, is a company specialized in customer relations' management that works primarily with North American and European companies. Established in 1998, Gexel has implemented new standards in the Canadian Customer Contact Centre industry.
Our mission is to offer companies the opportunity to optimize their customer relations and build customer loyalty. We are the ideal partner to help you build a solid, long-term relationship with your customers.
There are a number of things that differentiate us:
- our selection and screening of personnel to ensure they meet the ideal profile of deliver outstanding results,
- the quality of our professional development program,
- the experience and know-how of our management team and, finally,
- the spirit of partnership that forms through our relationship with our customers.
All of these factors allow us to offer a range of advanced specialized services. Our solutions will help you:
- increase revenues,
- reduce operating costs,
- increase customer loyalty,
- optimize your services and your reputation in the market.
We are more than an outsourced Customer Contact Centre, we are your business partner, focused on delivering you the bottom line results you need to fuel your growth.