Customer Contact Centres


Sites of the Customer Contact Centres


We presently operate in 4 sites with more than 700 quality agents.

Place d’Armes, Montréal · Magog · Thetford Mines · Cowansville

At Gexel Telecom, we put the emphasis on customer contact centres of small size and all our employees work in a sunny environment.


Our experiment showed that to use premises of 50 employees and less facilitates the integration and the follow-up of the agents, which has a direct effect on their productivity and motivation.