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About Gexel Telecom
Customer Contact Centre
- Winner of the award for the best service company at the Gala Reconnaissance Estrie 2007
- A staff of over 650 carefully recruited agents
- 4 sites in Quebec to respond effectively to our customers’ needs
- Effective technology to reduce your operating costs and increase your efficiency
Gexel Telecom International, a member of Groupe Lagassé, is a company specialized in customer relations management that works primarily with North American and European companies. Established in 1998, Gexel has implemented new standards in the Canadian Customer Contact Centre and multi-channel interaction industry.
Our mission is to offer companies the opportunity to optimize their customer relations and build customer loyalty by exploiting the full potential of voice, Internet and technology. We are the ideal partner to help you build a solid, long-term relationship with your customers.
There are a number of things that differentiate us:
- our personnel selected according to high standards,
- the quality of our professional development program,
- the experience and know-how of our management team and, finally,
- the spirit of partnership that forms through our relationship with our customers.
All of these factors allow us to offer a range of advanced specialized services. Our solutions will help you:
- increase revenues,
- reduce operating costs,
- increase customer loyalty,
- optimize your services and your reputation on the market.
We are the ultimate Customer Contact Centre, at the service of your growth.
